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Shipping Policy
When you place an order at DesiClik.com, you should be able to expect a high standard of customer service, both before and after you receive your order.
Shipping PolicyAll items @ DesiClik.com are shipped from USA. Handling time and estimated delivery date can be found on any product details page. Most orders are shipped in 1 to 3 business days of your purchase. Below are the general guidelines of delivery time.Standard Shipping: 3 to 5 business days after shipping (may take up to 14 business days in case of special order items). Items that are shipped FREE may take from 4 to 7 days from the time of shipment. Expedited Shipping: 2 to 3 business days after shipping In case an item is out of stock or delay in shipping for any reason, the seller will notify. DesiClik.com assures that the item you purchase is the item you receive. However, shipping rates, methods and terms are set by individual sellers, not by DesiClik.com. When you purchase from multiple sellers in one order, shipping charges are charged by all individual sellers as items are shipped by individual sellers. The total shipping charges will appear on your shopping cart and order summary page when you are ready to make your purchase. Should you have any questions about your shipment, please contact your seller directly. The details can be found on the invoice. What is the Shipping Cost?Generally, shipping rates start at $5.50 / lbs in USA.To view actual shipping for an order or product, please add all the items to the cart and you can view the shipping estimate in the shopping cart page. Shipping costs depend on the options you choose, the size and weight of the item, and where the order is being shipped to. Each seller defines their own shipping rates which could be based on order total, weight or individual product. When you purchase from multiple sellers in one checkout process, shipping charges are charged by all individual sellers as items are shipped by individual sellers. There may be additional shipping charges when shipping to Alaska, Hawaii or Puerto Rico. If you order from these states, we will reach out to you for any additional shipping charges. FREE SHIPPING: You can also take advantage of FREE SHIPPING offered by many stores at DesiClik.com. Free Shipping may be available on select products or based on total order value from a specific store. Free Shipping is only applicable to initial order and not for exchange. Unless otherwise noted by a seller, FREE SHIPPING on orders is only available within contiguous USA excluding Alaska, Hawaii or Puerto Rico. If you order from the above states, we will reach out to you for the shipping charges. Shipping DestinationDesiClik.com only allows sellers to ship orders nationally within USA. This is to reduce delivery time, expedite your order, easy gifting and provide the best customer service.If you live in India and want to send a gift to someone in the USA, you can certainly make a purchase and get your order shipped anywhere in USA. Order TrackingWhen your order is shipped by the seller, the seller marks your order as "complete" and provides a tracking number. This automatically sends an email to you which contains tracking information. Alternately, you can go to "My Account", view the order you have questions about and check the tracking information at the bottom of the order. In certain cases when an item is shipped FREE, there may not be a tracking number available.Each seller may choose to use a different shipping carrier. Generally, order within USA are shipped using USPS, UPS, Fedex or DHL. Undelivered PackagePlease make sure that the delivery address you provide while placing your order is correct. In case a package is returned back to the seller undelivered, it is up to the seller to notify DesiClik.com to issue a refund. The seller may choose to deduct the shipping charges and any other charges charged by the carrier. there may be a surcharge of up to $14.99. |